Case Study

AI-Enabled Learning Modernization

  • Client Environment

    Federal health agency

  • Challenge

    Transforming legacy instructor-led and static training into modern, scalable learning experiences aligned to evolving policies and systems.

  • Dr. Kay’s Role & Approach

  • Converted complex ILT programs into modular, AI-enabled microlearning
  • Designed role-based learning pathways with embedded performance support
  • Aligned training to policy interpretation, financial assistance, and oversight requirements

  • Outcome

    Reduced training time, increased scalability, and improved workforce confidence.